Payment and Shipping

PAYMENT

Payment can be made by Visa or Mastercard, Direct Debit, Cheque, Pay Pal or Afterpay (minimum of $300 for Afterpay)

We do not store credit card information. Credit card information is securely submitted to our bank (Commonwealth) for processing via 2048 Bit v3 SSL encryption and we do not see the details. 

TAXES & CUSTOMS

When purchasing from outside of Australia, you will not be charged the Australian Goods & Services Tax (GST) which is 10%. However you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

OUT OF STOCK

If any items are not available we will let you know and offer either an alternative or an estimated delivery time for the item to go on back order.

SHIPPING & DELIVERY DISPATCH

We try and dispatch your order within 24 - 48 hours of receiving it but delivery does depend upon the postal service. Our cut off time for Australia Post is 1pm.

AUSTRALIA WIDE
We charge a flat postage rate and use Australia Post and once we dispatch your parcel the timing depends on Australia Post.

Standard Post 3-10 days delivery $11 (depends on the Australia Post zone)

Express Post 1-2 days delivery $16.50 (depends on whether it is in the Australia Post zone)

INTERNATIONAL
We charge a flat postage rate world wide and use Australia Post to send overseas.

Standard International Post 10-25 days* $25

Express International Post 5-7 days* $55

*Please note delivery times may vary depending on the Post Service in each country - there may also be delays in delivery due to hold ups in Customs in different countries which are out of our control.