Please contact us within 7 days of receipt of goods to return items and we will give you a RETURNS FORM & RETURN NUMBER and we will know to expect your items back. Please do not just send your items back without contacting us first and receiving a Returns Number & confirming if your item is returnable.
There's just a few things to take note of:
We can not accept back items of an intimate nature including all socks and intimate underwear including childrens, womens & mens boxers & briefs.
Please contact us within 7 days of receipt of your goods by email or freecall phone before returning items.
We do not pay the postage for the return of goods but will cover the cost of sending back to you once.
SALE ITEMS - No Refunds or Returns on Sale Items.
Please note that if an order is cancelled or returned and we need to refund any amount that there is a 5% fee to cover the cost of the 3rd Party charges that we incur & restocking costs including repackaging if necessary.